Get in Touch

Have questions about our services? We're here to help. Reach out to us and we'll respond within 24 hours.

Send us a Message

Phone / WhatsApp

+250 788 301 501

+250 796 888 410

Email

info@karemauto.com

support@karemauto.com

Address

24Q9+8F3, KK 218 St

Kigali, Rwanda

Working Hours

Mon - Fri: 8:00 AM - 6:00 PM

Sat - Sun: 9:00 AM - 4:00 PM

Need Immediate Assistance?

Our support team is available 24/7 for urgent matters.

Frequently Asked Questions

How do I make a reservation?

You can book online through our website, call our hotline, or visit any of our locations.

What documents do I need to rent a car?

You'll need a valid driver's license, national ID or passport, and a credit/debit card for payment.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking up to 24 hours before the pickup time without any charges.

Do you offer airport pickup services?

Yes, we offer complimentary airport pickup and drop-off services for all rentals.